Return & Refund Policy

1. 40-Day Return Window

We want you to be happy with your purchase. If you’re not satisfied, you may return most items within 40 days of delivery for a refund or exchange.

2. Return Conditions

• Items must be unused, in original condition, and in original packaging where possible.
• Proof of purchase (order number or receipt) is required.
• Large freight items (storage containers, trailers) must be inspected upon delivery; damage must be reported within 48 hours of receipt.

3. Non-Returnable Items

Custom or made-to-order items, and products showing signs of use beyond inspection, are not eligible for return unless defective.

4. How to Start a Return

Contact us at support@yardvibepro.com with your order number and reason for return. We will provide return instructions, including the return address and any required documentation.

5. Return Shipping Costs

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect, in which case we will cover the cost of return shipping.

6. Refunds

Once your return is received and inspected, we will notify you of the approval status. Approved refunds are issued to your original payment method within 10 days.

7. Exchanges

If you’d like a different size, color, or model, contact us to arrange an exchange. Availability of the replacement item is not guaranteed and is subject to stock.

8. Damaged or Defective Items

If your item arrives damaged or defective, contact us within 48 hours of delivery with photos of the damage so we can arrange a replacement or refund at no additional cost to you.