Shipping Policy
1. Order Processing
Orders are processed within 1–3 business days after payment confirmation. You will receive a confirmation email once your order has been placed, and a shipping confirmation with tracking information once it ships.
2. Shipping Method & Delivery Time
Free Standard Shipping — all orders ship at no cost. Most orders arrive within 2–10 business days, depending on the product.
We currently offer one shipping method for all orders to keep pricing simple and transparent. Delivery times are estimates and may occasionally vary due to carrier delays, weather, or high order volumes.
Large or oversized items (trailers, storage containers, and other freight-shipped equipment) ship separately via freight carrier and typically take longer — see Section 4 below.
3. Shipping Destinations
We currently ship within the United States only. If you are located outside the U.S. and would like to place an order, please contact us before purchasing to confirm availability.
4. Large & Freight Items
Storage containers and trailers may require freight delivery. A representative may contact you after purchase to schedule a delivery window, as these items often require a signature or accessible delivery location.
5. Order Tracking
Once your order ships, you will receive a tracking number by email. Please allow up to 24 hours for tracking information to update.
6. Delayed Shipments
If your standard order has not arrived within 11 business days, please contact us and we will work with the carrier to locate your shipment or arrange a resolution. For freight-shipped items (trailers, storage containers), please refer to the delivery window scheduled with our shipping representative.
7. Incorrect Shipping Information
Please double-check your shipping address at checkout. We are not responsible for orders delayed or delivered incorrectly due to inaccurate address information provided by the customer.
Questions about your shipment?
Phone: +1 866-767-5850
Email: support@yardvibepro.com